I recently visited Honest-1 for some repairs on my vehicle. Unfortunately, I was significantly overcharged for the work that was done. When I received the bill, I was shocked to see that the total was much higher than the estimate I was given. When I questioned the charges, the staff was unhelpful and dismissive, and did not offer any explanation for the additional fees. Overall, my experience with Honest-1 was very disappointing. I would not recommend this shop to anyone looking for fair and transparent pricing. In my opinion, they take advantage of their customers by charging exorbitant fees without providing any justification or explanation. If you're looking for an honest and trustworthy mechanic, I suggest you look elsewhere.
While your feedback is very important to us, we do not have any record of performing any services for DonutGrum at our facility. If this review is legit and you want us to consider this seriously, please contact owner at (407) 479-3063. Honest-1's policy is, no work is performed without customer's authorization and such authorization, is in the form of a physical signature or customer responding to an email or text with their approval. At the time of approval, customer is apprized of the costs of diagnostic/repair.
- Honest-1 Auto Care South Semoran