Orlando Auto Repair

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(407) 479-3063
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

Hi!...my name is John Ramos, by necessity I became a client of Honest-1. Although they are also a client of mine, you all know that having a vehicle no matter if it is a new or old one, eventually you will end up in an automotive shop. Many of us will take our vehicles back to the dealership and sometimes a neighborhood auto shop or to someone that fixes cars on the side to save some money. I can tell you that I was one to use a "mobile mechanic". Well, my SUV needed some TLC in the worst way. I took it to Honest-1 for an evaluation of what was going on with it. Their mechanics went over it in detail and after ascertaining the issue, it was shown and explained to me what had to be done, what needed to be taken care of first and what may be needed subsequently. Leighton Chin-See (owner) and Woody Scalf (Manager), they both, took their time explaining the actual working or lack of working parts, without any pressure what-so-ever. My experience with Honest-1 has left me (and reminded me) with an everlasting expression of what good customer care and service is. I highly recommend Honest-1. If you are ever in need of auto mechanic services, please call them at (407) 479-8350, you will be glad you did. John R Ramos

1

On July 5, 2018 I went to Honest 1 Car Care because the air conditioner in my Ford Edge was blowing fresh air instead of cool air. That day I paid $604.23 for installing a new a/c fan because the technician determined that a damaged fan was the cause of the a/c issue. On July 9, 2018 the a/c system began again to blow fresh air, the same problem it had when Honest 1 installed the new fan. On that date, July 9, 2018 Honest 1 gave me an estimate of $852.65 for installing a new a/c condenser because the technician said that it was necessary to install a new condenser to repair the a/c. On July 11, 2018 I went to another shop looking for a 2nd. opinion. At that shop they checked all the a/c system, finding everything good, except for a vacuum down and recharge of the system. I paid $53.75 for that service, and today, September 22, 2018, the A/C system of my 2009 Ford Edge is still working perfect.

5

Did a great job

1

The worst of the worst I brought my Dodge to them in April with an overheating issue, I spent over seven hundred dollars for them to fix it. In May I continued to have problems so I brought it back to them and paid over three hundred dollars. In July I continued to have overheating issues, Woody had my fluids checked and stated by process of elimination it must be my thermostat and it would cost an additional $325. I thought it was odd how he could spat out a cost without looking up to see how much a thermostat would cost for my car. I decided to take it to a mechanic who I have dealt with for years, the only reason I decided not to take it to him to begin with is the fact that his shop is in Kissimmee. He found some unidentifiable junk in my radiator which cause me to have to replace the radiator, the thermostat because it found it’s way through, the thermostat house because of the junk, and a new heating sensor. Another $810 and ten dollars. My question to Honest 1 is how and why did that junk get in my radiator to begin with and why would you charge me for coolant when you filled my radiator with water?

Duanne, this looks like sludge that builds up in a vehicle's cooling system when the preventative maintenance hasn't been done as suggested per vehicle's manufacturer. This also looks like there may be some coolant /oil mixture in the radiator. Our records show that we performed the following tests for a Red 2014 Dodge Journey on 04/23/2018: pressure and block test of a cooling system, replacement of upper radiator hose, radiator cap, and a cooling system fluid exchange and flush. All of which were covered under warranty which should have been explained to you. Unfortunately, it's difficult to determine what vehicle this picture was taken of. If only water was added to your cooling system on 04/23/18, your vehicle would have overheated after running for about 30 to 45 minutes as the water would have heated up and evaporated. Please give us a call ((407-479-3063) at the store tomorrow so we can get a better understanding of the issue and help with our investigation.

- Honest-1 Auto Care South Semoran
5

I was there for the first time for an oil change. The staff was so friendly and professional. They evaluated other problems with my car and gave me great recommendations. I was very pleased. I will be going there for my car needs!

5

good peoples, and super organized!

5

Excellent attention, fast oil change

5

5 stars.. Courteous.. Efficient.. Nice products.. Great service.. Escorted to your vehicle.. All with a smile..

5

I would recommend using Honest-1. I was very pleased with the service I received. I believe that the pricing was also fair for the serviced that I needed. I needed a new set of brake pads for my vehicle and they were able to get me in and out quickly. The waiting area was very comfortable, so if you have to sit and wait for an hour or so, it is a comfortable wait.

5

I have been a happy customer of Honest 1 Auto Care for some time now. They always provide professional service. I have no qualms about recommending them to anyone. Their prices are very reasonable and affordable. Woody in the front office is a real nice guy and knows cars better than anyone I know. I always seek out his advice when it comes to issues with my car or truck. I am a repeat customer and will continue to be using them for my services.

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