Excellent service! This place really cares about you and makes you feel comfortable. They don’t force you into paying for unnecessary maintenance and only suggest completing what’s immediately required. Being someone who knows very little about cars, it’s always a bit intimidating to go to a mechanic. My check engine light came on and I had the error code checked for free at an auto shop who advised it was related to the thermostat. I stoped at another mechanic near where I live and they immediately started rattling off possible problems and the cost associated, not taking the time to explain why it was happening. I did a google search for other mechanics and stumbled upon Honest-1. I called and spoke with Woody who immediately was professional and put me at ease. He advised that the situation could me minimal but they would need to perform a full diagnostic. He was able to accommodate me in the same day, which was greatly appreciated. Upon pulling into the lot, Woody greeted me and we spoke about the issue. He went well out of his way to walk me through and explain the process. The check took about 30-40 minutes and thankfully it didn’t appear to be a major issue, but the mechanic did suggest some other work that needed to be done. Woody walked me through my options, explaining each one. It was nice to not be forced into making a decision, but rather be included in the decision making. The other repair was completed promptly and I was on my way. Thanks Woody and team for the great service! I will be back!
Kyle, we believe that by educating you on your options, you'll be able to make an informed decision on your needed repairs. We're pleased to know that you had a great experience and look forward to seeing you for your vehicle's future service needs.
- Honest-1 Auto Care South Semoran